University of Maryland | Testudo | A Note To AOL Users

A Note To AOL Users

We've had quite a bit of mail from AOL users that have experienced some problems with our secure applications.

In some cases, obtaining the latest version of the AOL software solves the problem. However, if you already have the latest software, we do not currently have a solution. If you continue to experience problems, our recommendation is to obtain a copy of either Netscape Navigator or Microsoft's Internet Explorer.

We've found that these browsers works best with our sites.

America Online is capable of running a special version of Netscape designed to be 100% compatible with America Online at Keyword: Netscape. To use Netscape Navigator, you just need to download the AOL WinSock DLL (search for TCP/IP, WinSock, or Netscape Navigator in AOL). After installing WinSock and Netscape, you just need to sign onto AOL to use the Netscape Navigator.

Also, if the "parental controls" are set in AOL with anything other than full access, the secure sites cannot be accessed.

If you continue to experience problems, please let us know.